Q1: Where should I put the antenna?

A1: Please put antenna on the right A pillar of the car, expose it to receive better signal. You may use the antenna sticker to secure it in place.

 

Q2: The Switch Panel won’t charge?

A2: Some phone chargers that use a Type-C to Type-C cable may not be able to charge the panel due to an internal recognition chip. Please try using a different charging cable.

 

Q3: How does a normal switch panel control 2 or more lights at the same time with one button?

A3: Connect the wires from both accessories to the same positive and negative outputs of the control box. Ensure that the accessories connected to a single circuit will not draw more power than the maximum for that control box circuit and the fuse for that circuit.

 

Q4: Can I connect negative wire to the common cathode?

A4: Yes.

 

Q5: The Control Box isn’t responding?

A5:

Step 1. Check the product to ensure it’s properly powered.

Step 2. Try re-pairing (refer to the pairing instructions).

If you still can’t control it, record a video and contact our customer support. We will quickly assist based on the video’s situation.

 

Q6: The Control Box has a black wire antenna. Can it be disconnected?

A6: It cannot be disconnected. It’s recommended to let the antenna extend outside the box for better communication range.

 

Q7: What is the maximum running current?

A7: The 8-gang switch panel is rated for 60A, and the 12-gang is 80A.

 

Q8: When connecting the battery, the power indicator is always on, will it cause battery loss?

A8: No. The standby current of this product is less than 3mA. A 60AH battery provides 833 days of standby power for the switch panel without charging it.

 

Q9: What is the function of the control box switch?

A9: The Control Box Switch provides two ways to obtain power: Connect ACC or Battery. It is suggested to obtain power from battery.

 

Q10: What is the typed of Add-a-Circuit Fuse Tap?

A10: Small fuse tap.

 

Q11: How do I know if the wiring is correct?

A11: If the power indicator is red on, it means the connection is correct.

 

Q12: Can I replace the fuses in the control box?

A: Yes, BUT always use a new fuse with the SAME or LOWER amperage as the old one. For instance, replace a 30A fuse with another 30A or less; to replace a 5A fuse, do NOT use a 10A fuse.